Electronic Commerce (EC) enables business transactions to be conducted electronically, offering many operational and strategic benefits to organisations. While EC has been widely adopted across industry sectors in developed countries, its adoption in developing countries has not been widespread. At the moment, there are relatively fewer studies of EC adoption in developing countries compared to those in developed countries and hence little is known why and how to accelerate the EC adoption in developing countries. This paper explores the adoption of EC within the banking industry of China, as an example of a developing country. The findings and lessons learned from this study are useful to better understand the drivers of EC adoption, the relevance and potential of EC and the barriers to adoption within the Chinese banking industry specifically and China in general. Other developing countries may also benefit from this study by establishing their awareness of the EC potential as well as possible barriers that they need to confront in the adoption of EC.
Kurnia, Sherah and Liu, Yi-Ruo, "ELECTRONIC COMMERCE WITHIN THE CHINESE BANKING INDUSTRY" (2008). PACIS 2008 Proceedings. 39.