Title
The Role of Benchmarking and Service Level Agreement (SLA) Practices in IT Outsourcing Success
Recommended Citation
Rouse, Anne, "The Role of Benchmarking and Service Level Agreement (SLA) Practices in IT Outsourcing Success" (2005). PACIS 2005 Proceedings. 55.
https://aisel.aisnet.org/pacis2005/55
COinS