Successful Electronic Medical Record (EMR) implementation is expected to help control costs and increase efficiencies in healthcare delivery while also improving the quality of care. EMR is an information technology innovation per research literature. It is therefore important that EMR implementations succeed. A large number of information technology implementations fail resulting in monetary and non-monetary losses. EMR implementations in the United States and around the world have been fraught with problems and delays, resulting in unsuccessful or partially successful implementations. Knowing factors that are associated with successful information technology implementations may help EMR implementations succeed. The goal of this research-in-progress is to investigate whether the factors relative advantage, compatibility and complexity, which have most often been associated with successful information technology implementations in other domains such as e-commerce, are also associated with successful EMR implementations.
Parthasarathy, Rangarajan; Kern, Justin; Knight, James R.; and Wyant, David K., "A Conceptual Model of the Role of Relative Advantage, Compatibility and Complexity in Electronic Medical Records Implementation Success" (2019). MWAIS 2019 Proceedings. 26.