Research has shown that business-IT alignment is an important issue for organizations that wish to allocate their information technology investments appropriately, but less is known about the impact that business-IT alignment has on the satisfaction and motivation of employees. This study investigates the impact that business-IT alignment has on an organizational leader’s satisfaction with the IT services within an organization and the amount of investment allocated for IT. In addition, the study looks at the impact that IT investment has on the motivation of IT leaders. Surveys of both IT leaders and organizational leaders within the same organization were conducted. Findings suggest that business-IT alignment influences organizational leaders’ satisfaction with IT which influences their willingness to invest in IT initiatives. However, the job motivation of IT leaders is not influenced by the amount of investment in IT.
Bohlmann, Michael and Gribbins, Michele, "Driving Satisfaction with IT Services and Investment in IT through Business-IT Alignment" (2009). MWAIS 2009 Proceedings. 34.