To compete in today’s Internet-based society, almost every college and university offers an online-based option of study whether it is a complete university experience, an entire degree program, specific course offerings, individual course sections, or web-based components used to enhance face-to-face learning. Many universities, and their faculty, have hastened to develop and keep updated online materials, yet have not stepped back to examine the materials from the end users’ perspective. In this document, the authors build upon established research to apply the organizational e-learning success model developed by Wang, Wang, and Shea (2005) to the online learning environment at a regional Midwestern university with a population of approximately 10,500 students.



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