Although online communities make it possible for a far greater number of participants to interact on the Web, there are challenges in creating mechanisms that reveal reputations for participants. Reputation Systems provide a proxy that establishes trust in e-commerce communities, social communities, and social news communities. There remain questions as to how reputation systems can be more widely used in online communities without damaging user confidence because participants have strong privacy expectations. This paper will review reputation systems in online communities, examine types, properties, and issues of reputation systems, survey the use of social networks and reputation systems in popular online communities, and present a research agenda to address issues of reputation systems.
Spring, Susan and Zheng, Weijun, "Reputation Systems of Online Communities Establishing a Research Agenda" (2008). MWAIS 2008 Proceedings. 25.