This study develops a conceptual model of existing student distrust regarding the quality of online courses and instructors and estimates the impact of perceived distrust on student learning performance. By examining the constructs, professors can obtain new opportunities to build mass customization and a portfolio of educational experiences for students to better deliver their knowledge online.
He, Fang and Mykytyn, Peter, "PERCEIVED DISTRUST IN WEB-BASED DISTANCE EDUCATION" (2007). MWAIS 2007 Proceedings. 4.