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Abstract
This case study of a fictional insurance company (based on real-life events) shows how generative artificial intelligence (GenAI) can both trigger and defend against cyberattacks. It illustrates how GenAI “ups the ante” for white- and black-hat cyberattackers and how Gen AI can be used to combat these threats. Thus, GenAI is a two-sided coin that presents a significant dilemma for IT managers and executives: Should they embrace AI as a defense strategy, or risk being left vulnerable to threat actors armed with GenAI?
Recommended Citation
Datta, Pratim and Acton, Tom
(2025)
"Promises and Perils of Generative AI in Cybersecurity,"
MIS Quarterly Executive: Vol. 24:
Iss.
2, Article 5.
Available at:
https://aisel.aisnet.org/misqe/vol24/iss2/5