With the enforcement of the General Data Protection Regulation and the compliance to specific privacyand security-related principles, the adoption of Privacy by Design and Security by Design principles can be considered as a legal obligation for all organisations keeping EU citizens’ personal data. A formal way to support Data Controllers towards their compliance to the new regulation could be a Privacy Level Agreement (PLA), a mutual agreement of the privacy settings between a Data Controller and a Data Subject, that supports privacy management, by analysing privacy threats, vulnerabilities and Information Systems’ trust relationships. However, the concept of PLA has only been proposed on a theoretical level. In this paper, we propose a novel reference architecture to enable PLA management in practice, and we report on the application and evaluation of PLA management within the context of real-life case studies from two different domains, the public administration and the healthcare, where sensitive data is kept. The results are rather positive, indicating that the adoption of such an agreement promotes the transparency of an organisation while enhances data subjects’ trust.
Diamantopoulou, Vassiliki and Mouratidis, Haralambos, "Evaluating a Reference Architecture for Privacy Level Agreement's Management" (2018). MCIS 2018 Proceedings. 28.