CREATING ORGANIZATIONAL PARTICIPATIVE INNOVATION: EXPLOITING THE POWER OF ORGANIZATIONAL DYNAMIC LANDSCAPES
This paper explores the ways an organizational network should reflect upon its communicative processes and its responsible and decision making management. As regards the emergency interventions of the Civil Defence, the communication concerns the following: the selection and the taking charge of the information, the coordination on the spot, widespread procedures and local knowledge of the working practices. The central issue is how to define a participative way for the shared realization of an organizational network description, seen as a dynamic landscape. The various forms of knowledge embedded in the heterogeneous network organizations could be translated into landscapes, starting with paper based design games and finishing with a collective participation of a dramatic performance, sharing different but necessarily coexisting interpretations of the interventions. The paper describes this reflective path, divided into three workshops: the first workshop concerns the definition of the network boundaries and its components; the second workshop regards the shared description of two noteworthy interventions; the third workshop is about the immersion in a controlroom, as the ideal stage for a participative representation of an emergency. It concludes with a proposal of a landscape design, a knowledge enriched version of an Event Trace Diagram, constructed as a prototype starting from the recordings of the performance in the control room. Furthermore the paper suggests the possibility of a digital coordination place, as a kind of a 2.0 dashboard collaboration tool.
Rodighiero, Luca, "CREATING ORGANIZATIONAL PARTICIPATIVE INNOVATION: EXPLOITING THE POWER OF ORGANIZATIONAL DYNAMIC LANDSCAPES" (2008). MCIS 2008 Proceedings. 24.