Making the Case for Leveraging the Patient-Centered E-Health (PCEH) Context to Expand Information Systems Theory
Patient-centered e-health (PCEH) represents a fascinating area of digitized stakeholder interactions characterized by complex information flows, shared decision making, co-created value, and mutual interest in improving health outcomes. Such a context lies in contrast to often contentious firm-consumer relationships characterized by self-interest, surplus maximization (from both producer and consumer sides), and consumer segmentation.
1. What makes the PCEH context different (and interesting)?
2. Why is the PCEH context appropriate for theory building?
3. What research questions remained unanswered (or "under" answered)?
Baird, Aaron, "Making the Case for Leveraging the Patient-Centered E-Health (PCEH) Context to Expand Information Systems Theory" (2014). AIS Journal Club Webinars. 11.