Journal of the Midwest Association for Information Systems (JMWAIS)


Effective use of various technologies in organizations is key to success in this age of rapid technological innovation. In particular, during the last 20-30 years we have seen that the pace of technical innovation has significantly increased. Many of these technologies have created substantial and positive disruptions in organizational processes and operations. Some organizations have been struggling with this rapid technological disruption. Managers are uncertain about when and under what conditions they should adopt a new technology. A Technology Acceptance Model was developed by Fred Davis in 1985 as his Ph. D. dissertation submitted to the Sloan School of Management at M. I. T. Since then, other researchers have developed and applied various versions of this model and similar models for adopting new technologies in organizations. In this commentary, we briefly review the history of technology adoption models and discuss disruptions created by these technologies. We summarize organizational implications and describe the technology adoption curve. During a Global health crisis and pandemic, it is timely to think about the impact of technology adoption and the implications for the future of work.