A wiki is a group collaboration software tool based on Web server technology. This paper examines the use of a wiki to facilitate knowledge management in an academic setting. We present a case study about how a wiki was used to support collaborative activities in a knowledge management class at a graduate-level information systems and technology school. Our findings suggest that wikis can support collaborative knowledge creation and sharing in an academic environment. Success in attempts to provide such support may depend on: familiarity with wiki technology, careful planning for implementation and use, appropriate class size, and motivation of students to engage in discovery learning.
Raman, Murali; Ryan, Terry; and Olfman, Lorne
"Designing Knowledge Management Systems for Teaching and Learning with Wiki Technology,"
Journal of Information Systems Education: Vol. 16
Available at: https://aisel.aisnet.org/jise/vol16/iss3/9