As a variation to the case study method, action memos can be used to educate students about IS management concepts. Action memos are mini-cases, written in the style of an in-basket memo, demanding a response, usually in form of a decision or an opinion. Action memos have several positive characteristics. They have realism, and prepare students for a real world activity. They can be read and comprehended relatively quickly, yet at the same time they can reveal students' knowledge, insight, and problem solving capability.
"Teaching Information Systems Management via Action Memos,"
Journal of Information Systems Education: Vol. 15
Available at: https://aisel.aisnet.org/jise/vol15/iss1/1
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