This paper describes how Total Quality Management (TQM) can be used to teach the Introductory Management Information Systems (MIS) course. The results provide some insight into the use of a managerial philosophy in an academic setting. Applying TQM concepts can enhance pedagogy if used properly.
Holmes, Judy D.
"The Introductory MIS Course: Using TQM to Tame the Widow-Maker,"
Journal of Information Systems Education: Vol. 14
Available at: https://aisel.aisnet.org/jise/vol14/iss3/2
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