The exponential growth in the number of cases in the Judicial Power has overcrowded courts and reduced process speed performance. Advances in ICTs may contribute to making Justice more efficient, with smartphones and mobile applications becoming a powerful resource used by courts in interacting with citizens and other involved parties. The objective of this research is to analyze smartphone applications made available by the Courts of Justice in Brazil and to categorize services and features offered by means of them. There were 29 apps in the Play Store and 19 apps in the Apple Store, providing 32 services and including 22 features, with logged area, process consultation, news, phones, and addresses being the most frequent provided categories. Results show that some applications are better tuned to citizens' expectations and could be used as benchmarks. They also show that the user’s involvement may contribute to applications’ development and/or improvement.
Stein, Gustavo R.; de Oliveira, Camila A.; and Graeml, Alexandre, "Aplicativos móveis no judiciário estadual brasileiro" (2020). ISLA 2020 Proceedings. 10.
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