IT programs are a common management structure put in place to govern multiple IT projects and complex IT deployments. The presence of multiple project teams can lead to difficulties in driving toward a common organizational goal for the program. One desirable behavior for program teams is the ability to adjust to changes in requirements due to environmental shifts or errors in requirements. We develop a model that considers how adjustments are fostered. The model suggests that goal interdependence and commitment, combined with monitoring, lead to heightened adjustment behaviors. Adjustment behaviors, in turn, lead to desirable program outcomes, but the relationships are moderated by requirements uncertainty.
Chang, Jamie; Jiang, James J.; Wang, Eric T.G.; and Klein, Gary, "IT Program Goal Interdependence and Team Process Adjustment" (2012). International Research Workshop on IT Project Management 2012. 11.