Paper Number
ICIS2025-1314
Paper Type
Complete
Abstract
In the face of climate change, flood disasters increasingly challenge the coordination and decision-making of emergency forces. This paper explores how digital tools can be designed to support emergency responses during storm floods in urban areas. We conducted expert interviews with six emergency management organizations. Twelve critical issues in current practices were identified, informing the formulation of meta-requirements and the derivation of five design principles. Based on these, we developed a web-based prototype of a situation map that enables structured, cross-organizational data input, presents information in a uniform and accessible format, and allows role-specific information flow. The prototype was evaluated in expert focus groups, confirming and extending the design principles. Building on these insights, we propose a data-driven response model and design guidance to support faster and informed decisions under emergent conditions, highlighting the crucial role of novel situation maps in modern disaster management.
Recommended Citation
Borchers, Marten; Milutzki, Enrico; Fetzer, Lisa; Magdych, Valeria; Bittner, Eva A. C.; and Semmann, Martin, "Emergency Management: Designing Situation Maps to support Rescue Forces during Flood Disasters" (2025). ICIS 2025 Proceedings. 2.
https://aisel.aisnet.org/icis2025/sustain/sustain/2
Emergency Management: Designing Situation Maps to support Rescue Forces during Flood Disasters
In the face of climate change, flood disasters increasingly challenge the coordination and decision-making of emergency forces. This paper explores how digital tools can be designed to support emergency responses during storm floods in urban areas. We conducted expert interviews with six emergency management organizations. Twelve critical issues in current practices were identified, informing the formulation of meta-requirements and the derivation of five design principles. Based on these, we developed a web-based prototype of a situation map that enables structured, cross-organizational data input, presents information in a uniform and accessible format, and allows role-specific information flow. The prototype was evaluated in expert focus groups, confirming and extending the design principles. Building on these insights, we propose a data-driven response model and design guidance to support faster and informed decisions under emergent conditions, highlighting the crucial role of novel situation maps in modern disaster management.
When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.
Comments
04-Sustainability