IS Based Transformation of Work

Track Chairs
Michael Dinger, Ph.D., Baylor University
Eva Bittner, Ph.D., University of Hamburg
Carmen Leong, Ph.D., UNSW Business School Sydney

Track Description
Technological developments continue to reshape work design, performance and management at the individual, organizational and societal levels. As organizations increasingly digitalize work, the established structure and norms of office work routines are transforming. The nature of work is becoming increasingly contingent, mobile and flexible. Exemplars of contemporary work structures include remote and nomadic work, the 4-day workweek, globally distributed project work, crowdsourcing, and on-demand freelance work brokered through dedicated platforms.

The automation and augmentation of work with artificial intelligence, virtual reality, and blockchain are transforming organizations, industries, labor markets and societies as humans are replaced by, or working with, ever more intelligent algorithms and robots. Some workers are concerned that whole classes of jobs and occupations may become obsolete while demand for other occupations grow at an increasing rate. Some workers and organizations, on the other hand, are excited about the opportunities these new technologies enable in improving work efficiency and introducing greater innovativeness and competitive edge. Workers will need to adapt their skill portfolios to remain employable and optimize their careers. Organizations will need to manage their human capital portfolio to capitalize on increasingly sophisticated automation and autonomization while maintaining the necessary skillsets to coordinate and manage the next generation of tools and processes. At the same time, the meaning of work and employment is shifting as digital natives become a dominant force throughout modern organizations and contribute to redefining the future of work.

Schedule
Sunday, December 14th
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2025
	A double-edged sword: AI use by software developers – a netnography study Deshanjali Diyasena, Auckland University of Technology Maduka Subasinghage, The University of Western Australia Harminder Singh, Auckland University of Technology
12:00 AM	A Research Agenda for Generative AI in Organizational Knowledge Management: Addressing Risks in Knowledge Storage, Retrieval, and Transfer Anna Schaetzle, Technical University of Darmstadt Anne Zöll, TU Darmstadt Nicklas Sammet, TU Darmstadt Fabian Gabriel Brack, Technische Universität Darmstadt Jonas Scholz, TU Darmstadt Lennart Schwarz, TU Darmstadt
12:00 AM	AI-Enabled Audit Processes: A Sociomaterial Investigation of Professional Judgment Liyuan Hou, University of Science and Technology of China Yang Zhou, Hefei University of Technology Huifang LI, University of Science and Technology of China (USTC) Jicheng Zeng, Hong Kong Baptist University
12:00 AM	Digital Nomads as Extreme IS Users: Insights from a Self-Determination Perspective Sonja Anne Olbing, TU Dresden Matthias Felix Sinnemann, University of Münster
12:00 AM	Enabling Data Democratization through Self- Service Analytics Work Systems Gayani Patabandige, Deakin University Humza Naseer, Deakin University Van Hau Trieu, Deakin University Vanessa Cooper, RMIT University Stuart Black, University of Melbourne
12:00 AM	Explaining Users’ Interpretation of Shocks: Integrating Personal Construct Theory with Sensemaking Juuli Lumivalo, University of Jyvaskyla Christian Maier, University of Bamberg Tuure Tuunanen, Faculty of Information Technology
12:00 AM	Fear, Transparency, and Psychological Needs: Shaping Behavioral Intent in AI Workplace Surveillance Nicholas M. Amoah, University of North Carolina at Greensboro NIKHIL MEHTA, University of North Carolina Greensboro
12:00 AM	From Ad Hoc Pilots to Repeatable Patterns: Structuring Drone Collaboration in Emergency Services with DroneLets Dzmitry Katsiuba, University of Zurich Samuel Brander, University of Zurich Mateusz Dolata, Zeppelin University Gerhard Schwabe, University of Zurich
12:00 AM	From Black Box to Blueprint: A Multi-Layer Taxonomy for AI-Driven Human Resource Management Hendrik Stahl, LMU Munich
12:00 AM	From Connective to Collective Action: How Uber Drivers Organize Real-World Protests Bastian Wurm, LMU Munich School of Management Jan Matthiesen, LMU Munich School of Management Lukas Vogelsang, LMU Munich School of Management Martin Hoegl, LMU Munich School of Management
12:00 AM	From Digital Cage to Digital Compass: Configuring Algorithmic Self-Control at Work Armin Alizadeh, Technical University of Darmstadt Maria Doerr, TU Darmstadt Furkan Ozdemir, TU Darmstadt Alexander Benlian, Technical University of Darmstadt
12:00 AM	Helper or Troublemaker? Disentangling the Impact of Artificial Intelligence on Human Workload in Hybrid Service Agents Bin Li, Harbin Institute of Technology Zhao Cai, University of Nottingham Ningbo China Luning Liu, Harbin Institute of Technology
12:00 AM	Is “Ideal Employee” Really Ideal? Effects of AI Agents on Job Crafting Through LESS Felt Obligation and MORE Personal Control Mandie Liu, City University of Hong Kong Weiling Ke, Southern University of Science and Technology David (Jingjun) Xu, City University of Hong Kong
12:00 AM	I’m Aware, Therefore I Act: Investigating the Dimensions and Behavioral Consequences of Workers’ Algorithm Awareness Min Ou, Baylor University Hope Koch, Baylor University Qin Weng, Baylor University
12:00 AM	Motivated or Overwhelmed? A Qualitative Study on Technostress in Generative Artificial Intelligence Use Frédéric Tronnier, Goethe-University Frankfurt Larissa Pomrehn, Heinrich Heine University Rinusan Navakumaran, Goethe University
12:00 AM	Reactive Oversight vs. Informed Reliance: The Impact of Human-AI Collaboration Modality on E-commerce Customer Service Quality Jing Lin, Xiamen University Zhenming Lan, Xiamen University Xin Fu, School of management
12:00 AM	Revealing the AI’s Reasoning in Human-in-the-Loop Systems: How Explanations Impact Human Feedback Maximilian Buck, University of Ulm Hannah Knehr, University of Ulm Maximilian Förster, University of Ulm Mathias Klier, University of Ulm
12:00 AM	Rhythm of Work: Understanding the Dynamics of Rhythm in Online Labor Platforms Azka Umair, University of Galway Mahya Ostovar, University of Galway Kieran Conboy, University of Galway
12:00 AM	Self-Set Goals and Sales Performance: A Field Experiment on Goal Setting and CRM-Enabled Feedback in B2B Sales Sophie Kuhlemann, Friedrich-Alexander Universität Erlangen-Nürnberg
12:00 AM	The Role of Neurodiversity and Level of Interaction in Shaping Perceptions of Algorithmic Decision-Making Larissa Pomrehn, Heinrich Heine University
12:00 AM	The Shock Absorbers of Algorithmic Management: Human Mediation in an Employee-Based On-Demand Service Yaara Welcman, Tel Aviv University Lior Zalmanson, Tel Aviv University
12:00 AM	Understanding Worker Perception of Pay Fairness on Microtask Crowdsourcing Platforms Yiduo Liu, York University Ling Jiang, York University
12:00 AM	What Constitutes Digital Employee Experience? A Conceptualization Willi Tang, Friedrich-Alexander-Universität Erlangen-Nürnberg Leonie Rebecca Freise, University of Kassel Viktoria Horn, University of Kassel Mahei Manhai Li, University of St. Gallen Sandra Zilker, Technische Hochschule Nürnberg Georg Simon Ohm Claude Draude, University of Kassel Martin Matzner, Friedrich-Alexander-Universität Erlangen-Nürnberg
12:00 AM	When to Take a Break? Temporal Dynamics of Mental Workload in Remote Meetings - A NeuroIS Study Chiara Krisam, Karlsruhe Institute of Technology Julia Seitz, Karlsruhe Institute of Technology Michael Thomas Knierim, Karlsruhe Institute of Technology (KIT)

IS Based Transformation of Work

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