Paper Number

ICIS2025-1459

Paper Type

Short

Abstract

Expertise research has long relied on proxies such as credentials, socialization, tool use, and observable actions. Emerging technologies like AI unsettle these markers and hamper conventional study designs. We propose tracing as a methodological orientation that follows expertise in the making by leveraging digital traces and integrating them with novel indicators, bridging qualitative and computational approaches. This framework captures expertise in technologically mediated settings where standard observations fall short. We call for reconceptualizing expertise research to combine established and emerging methods suited to the digital age.

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25-Research

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Dec 14th, 12:00 AM

Tracing Expertise: Conceptualizing the Study of Expertise in the Age of Emerging Technologies

Expertise research has long relied on proxies such as credentials, socialization, tool use, and observable actions. Emerging technologies like AI unsettle these markers and hamper conventional study designs. We propose tracing as a methodological orientation that follows expertise in the making by leveraging digital traces and integrating them with novel indicators, bridging qualitative and computational approaches. This framework captures expertise in technologically mediated settings where standard observations fall short. We call for reconceptualizing expertise research to combine established and emerging methods suited to the digital age.

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