Presenter Information

christine dugoin, IAE de ParisFollow

Paper Number

ICIS2025-1700

Paper Type

Short

Abstract

This paper presents an exploration of how user resistance affects the adoption of hypervisors—AI-enabled, 3D-visualized systems for security management—in civilian security organizations. While hypervisors are designed to be efficient, user friendly, and cost effective, their uptake remains limited, suggesting that technical design alone does not ensure acceptance. Drawing on resistance theory, how symbolic, affective, and organizational triggers interact with training methods, user profiles, and institutional norms to influence adoption outcomes is examined in this work in progress. In doing so, it extends the existing IS literature by focusing on resistance within high-stakes, real-time operational environments where traditional models may fall short. This theoretically novel contribution reveals hypervisors as boundary objects between digital transformation and high-reliability operations, offering new insights into the complexity of technology acceptance in mission-critical contexts.

Comments

14-Implementation

Share

COinS
 
Dec 14th, 12:00 AM

Deployment and adoption of Hypervisors systems in Security Profession

This paper presents an exploration of how user resistance affects the adoption of hypervisors—AI-enabled, 3D-visualized systems for security management—in civilian security organizations. While hypervisors are designed to be efficient, user friendly, and cost effective, their uptake remains limited, suggesting that technical design alone does not ensure acceptance. Drawing on resistance theory, how symbolic, affective, and organizational triggers interact with training methods, user profiles, and institutional norms to influence adoption outcomes is examined in this work in progress. In doing so, it extends the existing IS literature by focusing on resistance within high-stakes, real-time operational environments where traditional models may fall short. This theoretically novel contribution reveals hypervisors as boundary objects between digital transformation and high-reliability operations, offering new insights into the complexity of technology acceptance in mission-critical contexts.

When commenting on articles, please be friendly, welcoming, respectful and abide by the AIS eLibrary Discussion Thread Code of Conduct posted here.