Paper Number

ICIS2025-1413

Paper Type

Complete

Abstract

While digital stress increasingly shapes the realities of technology-driven work, research has only just begun to uncover how individuals recover. Prior studies have mapped stressors, inhibitors, and coping strategies, but recovery has received little attention. Yet understanding recovery is critical for adapting to modern work demands, sustaining performance, and protecting employee well-being. We address this gap using an experience sampling method with 116 participants. Based on their experiences of technology-driven challenge and hindrance stressors and their use of recovery experiences, we identified four distinct recovery profiles through latent profile analysis. By identifying profiles in an exploratory manner, we uncover patterns that deepen understanding of how individuals recover from digital stress. The profiles differ in their configuration of recovery experiences, levels of negative affect, and the extent to which technology-driven stressors predict profile membership. Our study offers a nuanced, profile-based perspective on digital stress recovery and provides insights for targeted interventions.

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Dec 14th, 12:00 AM

Are you a Relaxation Seeker or a Mainstream Recharger? A Profile-Based Approach to Recovery from Digital Stress

While digital stress increasingly shapes the realities of technology-driven work, research has only just begun to uncover how individuals recover. Prior studies have mapped stressors, inhibitors, and coping strategies, but recovery has received little attention. Yet understanding recovery is critical for adapting to modern work demands, sustaining performance, and protecting employee well-being. We address this gap using an experience sampling method with 116 participants. Based on their experiences of technology-driven challenge and hindrance stressors and their use of recovery experiences, we identified four distinct recovery profiles through latent profile analysis. By identifying profiles in an exploratory manner, we uncover patterns that deepen understanding of how individuals recover from digital stress. The profiles differ in their configuration of recovery experiences, levels of negative affect, and the extent to which technology-driven stressors predict profile membership. Our study offers a nuanced, profile-based perspective on digital stress recovery and provides insights for targeted interventions.

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