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Paper Number
2760
Paper Type
Complete
Abstract
Creative problem solving (CPS) is critical for both organizations and society. Generative AI-based creative systems are revolutionizing CPS, but the phenomenon requires better clarity. Additionally, the Information Systems (IS) research on CPS is a bit fragmented. This study meticulously reviews four different streams of literature and develops a Human-IS framework of CPS involving various constructs and assumptions. Using this framework, we explain how generative AI-based creative systems are altering the CPS phenomenon. We use the theoretical lens of ‘agency’ to differentiate the traditional creative systems from the contemporary agentic systems. Keywords: Creative Problem Solving, Creative Systems, Human-GenAI Collaboration, CPS Framework
Recommended Citation
Dwivedi, Divya and Banerjee, Shankhadeep, "GenAI-ing Ideas? Understanding Human-IS Collaboration for Creative Problem Solving" (2024). ICIS 2024 Proceedings. 30.
https://aisel.aisnet.org/icis2024/aiinbus/aiinbus/30
GenAI-ing Ideas? Understanding Human-IS Collaboration for Creative Problem Solving
Creative problem solving (CPS) is critical for both organizations and society. Generative AI-based creative systems are revolutionizing CPS, but the phenomenon requires better clarity. Additionally, the Information Systems (IS) research on CPS is a bit fragmented. This study meticulously reviews four different streams of literature and develops a Human-IS framework of CPS involving various constructs and assumptions. Using this framework, we explain how generative AI-based creative systems are altering the CPS phenomenon. We use the theoretical lens of ‘agency’ to differentiate the traditional creative systems from the contemporary agentic systems. Keywords: Creative Problem Solving, Creative Systems, Human-GenAI Collaboration, CPS Framework
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