Social media and digital collaboration are core pillars of research inquiry into how digital technologies connect people and enable social and collaborative interactions. The International Conference on Information Systems (ICIS) has a record of promoting scholarship that advances knowledge in this domain and invites submission of cutting-edge research on related topics. This can include topics relating to social media and/or digital collaboration.

Social media continues to be a prominent feature of individual, organizational and societal life. Its broad reach extends from facilitating personal interactions to shaping the global flows of information among organizations and nations. Impacting individuals, social media is often a primary source of news, a platform for establishing and maintaining social networks, and a basis for building personal brand and reputation. Impacting organizations, it serves as a means to engage with customers, a channel for shaping brand image, a valuable source of information for business decisions, and an avenue for influence on a global scale. Impacting society, social media serves as a tool for coordinating social movements, understanding needs and preferences, providing services, and promoting social and political values. Social media has also had unintended consequences including the growing skepticism about traditionally accepted information sources, amplification of hate speech and other forms of cyberbullying, cybercrime, harvesting of personal data, and the emergence of filter bubbles.

Digital collaboration is now a mainstream approach to accomplish a wide variety of objectives in business and society. With recent pandemic events, digital collaboration has become even more prominent. From dyads and small groups to large-scale collectives and organizations, digital tools, such as platforms, are major means for facilitating collaboration. Digital collaboration takes many forms in a wide range of domains including open innovation, crowd work, distributed and hybrid teams, knowledge sharing communities, citizen science, human-machine collaboration, and work-from-home (WFH) schemes. Evolving technologies, such as intelligent assistance systems or AI agents as collaborators, facilitate greater participation in the exchange and integration of knowledge and resources. However, they also raise questions about fairness, effectiveness, ownership of intellectual property, overload, and suboptimal collaboration dynamics.

Track Co-Chairs;
Eva Bittner,
Arvind Tripathi,
Dezi (Denny) Yin,


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Monday, December 12th
12:00 AM

Chances and Limits of Community-Based Hate Speech Detection – Results from a Combined Behavioral-NeuroIS Study

Vita Eva Maria Zimmermann-Janssen, Heinrich Heine University
Nadine R. Gier, Heinrich Heine University

12:00 AM

Corporate Influencers in Business-to-Business Sales: A Grounded Theory Study

Lisa Nestler, Ruhr-Universität Bochum
Clara Hoffmann, Ruhr-Universität Bochum
Jens Poeppelbuss, Ruhr-Universität Bochum
Christian Schmitz, Ruhr-Universität Bochum

12:00 AM

Dancing to the #challenge: The Effect of TikTok on Closing the Artist Gender Gap

Yifei Wang, University of Maryland, College Park
Jui Ramaprasad, University of Maryland
Anand Gopal, Nanyang Technological University

12:00 AM

Digital Interorganizational Collaboration

Jeffrey Dixon, Queen's University
Kathryn Brohman, Queen's University

12:00 AM

Emotions in Microblogs and Information Diffusion: Evidence of a Curvilinear Relationship

P. Kumar Sachin, University of Georgia
Aaron Schecter, University of Georgia
Weifeng Li, University of Georgia

12:00 AM

Enterprise Social Networking Platform and Employees’ Job Mobility

Mostafa Esmaeili, Information Systems & Decision Sciences, MUMA College of Business, University of South Florida
Daniel Zantedeschi, University of South Florida

12:00 AM

Examining the Public Response to Vigilantism: A Multi-dimensional Model of Social Media Discourse

Shalini Kapali Kurumathur, The University of Texas at San Antonio
Paras Bhatt, University of Texas at San Antonio
Govind Hariharan, Kennesaw University
Rohit Valecha, University of Texas at San Antonio
H. Raghav Rao, The University of Texas at San Antonio

12:00 AM

From Marketer-Generated Content to User-Generated Content: Evidence from Online Health Communities

Wanxin Qiao, Beijing Institute of Technology
Ni Huang, University of Miami
Zhijun Yan, Beijing Institute of Technology

12:00 AM

How to Engage Customers on TikTok?

Risqo Wahid, University of Jyväskylä
Heikki Karjaluoto, University of Jyväskylä
Kimmo Taiminen, University of Jyväskylä

12:00 AM

Impacts of Hiding Friends’ Liked Content on User-Content Engagement across Newsfeed Channels

Xiaohui Zhang, Arizona Sate University
Qinglai He, University of Wisconsin - Madison
Zhongju Zhang, Arizona State University

12:00 AM

Importance of Social Network Structures in Influencer Marketing

Pankhuri Malhotra, University of Oklahoma
Remi Daviet, University of Wisconsin–Madison
Seungbae Kim, University of California, Los Angeles

12:00 AM

Incentivizing Creativity in Virtual Groups

Patrick Brkovic, University of Muenster
Christopher Sabel, University of Muenster
Stephan Nüesch, University of Muenster

12:00 AM

Influence of CEO’s Facial Emotions in Interview Videos on Firm Market Value

Cuibing Wu, UMass Lowell
Julie Zhang, UMass Lowell

12:00 AM

Prominence Reduction versus Banning: An Empirical Investigation of Content Moderation Strategies in Online Platforms

Maya Mudambi, University of Maryland
Siva Viswanathan, University of Maryland College Park

12:00 AM

Social Media and Forced Migration: The Emergence of a Hybrid Community

Petros Chamakiotis, ESCP Business School
Njod Aljabr, Jubail University College
Silvia Masiero, University of Oslo

12:00 AM

Solving the Social Dilemma with Equilibrium Data Harvesting Strategies: A Game-Theoretic Approach

Hyeonsik Shin, Temple University
Leila Hosseini, Temple University
Subodha Kumar, Temple University

12:00 AM

The Effect of Peer-to-Peer Tangible Donation on Users’ Engagement in Online Community Platform

Sojung Yoon, University of Minnesota
Mani Subramani, University of Minnesota
Gauri Subramani, Lehigh University
Mochen Yang, University of Minnesota

12:00 AM

The Janus Face of Cross-Platform Spillover: Who Reap the Benefits?

Sijia Gao, Shanghai Jiaotong University
Tingting Song, Shanghai Jiaotong University
Pengzhu Zhang, Shanghai Jiaotong University

12:00 AM

What You Know and What You Don't Know: A Discussion of Knowledge Intensity and Support Architectures in Improving Crowdsourcing Creativity

Pinar Ozturk, Duquesne University
Yue Han, Le Moyne College
Jie Ren, Fordham University

12:00 AM