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Paper Number
1489
Paper Type
Complete
Description
This study analyzes and predicts consumer viewing response to e-commerce short-videos (ESVs). We first construct a large-scale ESV dataset that contains 23,001 ESVs across 40 product categories. The dataset consists of the consumer response label in terms of average viewing durations and human-annotated ESV content attributes. Using the constructed dataset and mixed-effects model, we find that product description, product demonstration, pleasure, and aesthetics are four key determinants of ESV viewing duration. Furthermore, we design a content-based multimodal-multitask framework to predict consumer viewing response to ESVs. We propose the information distillation module to extract the shared, special, and conflicted information from ESV multimodal features. Additionally, we employ a hierarchical multitask classification module to capture feature-level and label-level dependencies. We conduct extensive experiments to evaluate the prediction performance of our proposed framework. Taken together, our paper provides theoretical and methodological contributions to the IS and relevant literature.
Recommended Citation
Guo, Yutong; Ban, Chao; Liu, Xiao; Goh, Khim Yong; Peng, Xixian; Yang, Jiang; and Li, Xiaobo, "Short-Video Marketing in E-commerce: Analyzing and Predicting Consumer Response" (2022). ICIS 2022 Proceedings. 3.
https://aisel.aisnet.org/icis2022/digital_commerce/digital_commerce/3
Short-Video Marketing in E-commerce: Analyzing and Predicting Consumer Response
This study analyzes and predicts consumer viewing response to e-commerce short-videos (ESVs). We first construct a large-scale ESV dataset that contains 23,001 ESVs across 40 product categories. The dataset consists of the consumer response label in terms of average viewing durations and human-annotated ESV content attributes. Using the constructed dataset and mixed-effects model, we find that product description, product demonstration, pleasure, and aesthetics are four key determinants of ESV viewing duration. Furthermore, we design a content-based multimodal-multitask framework to predict consumer viewing response to ESVs. We propose the information distillation module to extract the shared, special, and conflicted information from ESV multimodal features. Additionally, we employ a hierarchical multitask classification module to capture feature-level and label-level dependencies. We conduct extensive experiments to evaluate the prediction performance of our proposed framework. Taken together, our paper provides theoretical and methodological contributions to the IS and relevant literature.
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