Conference Theme Track B: IS for Resilience
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Paper Number
2379
Paper Type
short
Description
Wireless Emergency Alerts (WEAs) have become a critical information system to inform residents of a potentially harmful event in the nearby area. However, there is limited empirical evidence of the impact of WEAs. Moreover, WEAs may pose a threat to the privacy of infected people as the WEAs include the personal information of those. Using a large transaction dataset, this study empirically investigates (1) how the WEAs influence offline and online transactions, and (2) how different types of WEAs containing different personal information affect consumption. Our results show that people reduce offline transaction amounts after receiving WEAs to alert confirmed cases with their demographic information, but there is no change in offline transaction amounts after receiving WEAs to inform recently visited places and routes of infected people. In addition, the treatment effects are stronger for high spending people.
Recommended Citation
Myeong, Jaeho; Park, Yongjin; and Ahn, Jae-Hyeon, "The Effects of Wireless Emergency Alerts in Pandemic: Empirical Evidence of Online and Offline Consumption" (2021). ICIS 2021 Proceedings. 9.
https://aisel.aisnet.org/icis2021/is_resilience/is_resilience/9
The Effects of Wireless Emergency Alerts in Pandemic: Empirical Evidence of Online and Offline Consumption
Wireless Emergency Alerts (WEAs) have become a critical information system to inform residents of a potentially harmful event in the nearby area. However, there is limited empirical evidence of the impact of WEAs. Moreover, WEAs may pose a threat to the privacy of infected people as the WEAs include the personal information of those. Using a large transaction dataset, this study empirically investigates (1) how the WEAs influence offline and online transactions, and (2) how different types of WEAs containing different personal information affect consumption. Our results show that people reduce offline transaction amounts after receiving WEAs to alert confirmed cases with their demographic information, but there is no change in offline transaction amounts after receiving WEAs to inform recently visited places and routes of infected people. In addition, the treatment effects are stronger for high spending people.
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02-Resilience