Blockchain, DLT, and Fintech
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Paper Number
1634
Paper Type
short
Description
Despite their popularity, online surveys are typically burdened with low answer rates. Among other reasons, low answer rates are the consequence of trust issues concerning information integrity, data privacy, and fair incentives. Due to the impersonal and one- time nature of online surveys, solving these issues is not a trivial task. While prior solu- tions mainly rely on promises that are difficult to verify, like the compliance with data privacy laws, and thus do not resolve the trust issue, we propose a technical solution that obliterates trust issues by design. In this paper, we present a prototype of a blockchain- based decentralized online survey tool. Through the transparent and automated execu- tion of all trust critical operations, we can guarantee that survey results are immutable, comply with data privacy, and that participants are incentivized by a fair and tamper- proof lottery. To develop our prototype, we apply the design science research approach.
Recommended Citation
Weiss, Johannes and Obermeier, Daniel, "How Blockchain Can Enhance Trust and Transparency of Online Surveys" (2021). ICIS 2021 Proceedings. 7.
https://aisel.aisnet.org/icis2021/fintech/fintech/7
How Blockchain Can Enhance Trust and Transparency of Online Surveys
Despite their popularity, online surveys are typically burdened with low answer rates. Among other reasons, low answer rates are the consequence of trust issues concerning information integrity, data privacy, and fair incentives. Due to the impersonal and one- time nature of online surveys, solving these issues is not a trivial task. While prior solu- tions mainly rely on promises that are difficult to verify, like the compliance with data privacy laws, and thus do not resolve the trust issue, we propose a technical solution that obliterates trust issues by design. In this paper, we present a prototype of a blockchain- based decentralized online survey tool. Through the transparent and automated execu- tion of all trust critical operations, we can guarantee that survey results are immutable, comply with data privacy, and that participants are incentivized by a fair and tamper- proof lottery. To develop our prototype, we apply the design science research approach.
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