Digital Innovation, Entrepreneurship, and New Business Models
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Paper Number
1635
Paper Type
Completed
Description
The rise of new digital technologies requires organizations to adjust their current strategy, processes and product portfolio, a phenomenon known as digital transformation. Organizations undergoing digital transformation face substantial barriers and a range of inertial forces. While inertia has been studied to a great extent under the lens of organizational transformation, digital transformation provides a different and distinct context. Despite recent studies recognizing inertia as a key challenge for digital transformation, inertia remains poorly understood, making it harder to develop ways of successfully dealing with it. To address this gap, we conduct a literature review on inertia in relation to digital transformation. Our proposed framework incorporates the antecedents, key attributes, dimensions, moderators, and consequences of inertia. We conclude with a research agenda offering four avenues for advancing our understanding of inertia in the context of digital transformation to make digital transformation a more effective and successful endeavor.
Recommended Citation
Haskamp, Thomas; Dremel, Christian; Marx, Carolin; and Uebernickel, Falk, "Understanding Inertia in Digital Transformation: A Literature Review and Multilevel Research Framework" (2021). ICIS 2021 Proceedings. 5.
https://aisel.aisnet.org/icis2021/dig_innov/dig_innov/5
Understanding Inertia in Digital Transformation: A Literature Review and Multilevel Research Framework
The rise of new digital technologies requires organizations to adjust their current strategy, processes and product portfolio, a phenomenon known as digital transformation. Organizations undergoing digital transformation face substantial barriers and a range of inertial forces. While inertia has been studied to a great extent under the lens of organizational transformation, digital transformation provides a different and distinct context. Despite recent studies recognizing inertia as a key challenge for digital transformation, inertia remains poorly understood, making it harder to develop ways of successfully dealing with it. To address this gap, we conduct a literature review on inertia in relation to digital transformation. Our proposed framework incorporates the antecedents, key attributes, dimensions, moderators, and consequences of inertia. We conclude with a research agenda offering four avenues for advancing our understanding of inertia in the context of digital transformation to make digital transformation a more effective and successful endeavor.
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