Digital Innovation, Entrepreneurship, and New Business Models

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Paper Number

2408

Paper Type

short

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Scaled-agile organizations (SAOs) have emerged as a response by incumbent organizations to take on digital transformation efforts. However, these structures come with challenges, especially paradoxical tensions that need to be addressed. Therefore, we employ an exploratory common process case study series design to answer the following research questions: Which tensions underlie SAOs and how can these tensions best be balanced? We identify eight tensions on three levels and along two dimensions and show preliminary resolution strategies to manage these tensions. With this, we seek to shed light on how SAOs can be designed to minimize tensions and maximize their impact on strategic agility. In doing so, we provide valuable insights for researchers and practitioners.

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Dec 12th, 12:00 AM

Scaling Agility: How Organizations Balance Tensions in Scaled-agile Organizations

Scaled-agile organizations (SAOs) have emerged as a response by incumbent organizations to take on digital transformation efforts. However, these structures come with challenges, especially paradoxical tensions that need to be addressed. Therefore, we employ an exploratory common process case study series design to answer the following research questions: Which tensions underlie SAOs and how can these tensions best be balanced? We identify eight tensions on three levels and along two dimensions and show preliminary resolution strategies to manage these tensions. With this, we seek to shed light on how SAOs can be designed to minimize tensions and maximize their impact on strategic agility. In doing so, we provide valuable insights for researchers and practitioners.

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