Social Media and Digital Collaboration

Track Description
Social media and digital collaboration are core pillars of research inquiry into how digital technologies connect people and enable social interactions. The International Conference on Information Systems (ICIS) has a record of promoting scholarship that advances knowledge in this domain and invites submission of cutting-edge research on related topics.

Social media continues to be a prominent feature of individual, organizational and societal life. Its broad reach extends from facilitating personal interactions to shaping the global flows of information among organizations and nations. For people, social media is a primary source of news, a main platform for establishing and maintaining social connections, and a basis for building personal brand and reputation. For organizations, it serves as a means to engage with customers, a channel for shaping brand image, a valuable source of information for business decisions, and an avenue for influence on a global scale. Society relies on social media as a tool for coordinating social movements, understanding needs and preferences, providing services, and promoting social and political change. Social media has also had unintended consequences including the growing skepticism about traditionally accepted information sources, magnification of hate speech, harvesting of personal data, and the emergence of filter bubbles.

Digital collaboration is now a mainstream approach to accomplishing a wide variety of objectives. From dyads and small groups to large-scale collectives and organizations, digital platforms are the primary means for facilitating collaboration. Digital collaboration takes many forms in a wide range of domains including open innovation, crowd work, distributed teams, knowledge sharing communities, and citizen science. These technologies facilitate greater participation in the exchange and integration of knowledge and resources. However, they also raise questions about fairness, effectiveness, ownership of intellectual property, overload, and suboptimal collaboration dynamics.

Track Chairs
Brian Butler, University of Maryland,
Tomer Geva, Tel Aviv University,
Bin Gu, Arizona State University,
Likoebe Maruping, Georgia State University,

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Monday, December 14th

A Configurational View of the Role of Affordances in Enhancing Members’ Attachment to Social Networking Sites

Haiping Zhao, Wuhan University
Fei Liu, Copenhagen Business School
Yijing Li, UNSW Sydney
Eric Lim, UNSW Sydney
Chee-Wee Tan, Copenhagen Business School

Addicts without substance? Social media addiction when Facebook shuts down

Darshana Sedera, Southern Cross University
Sachithra Lokuge, RMIT University

Credible vs Fake: A Literature Review on Differentiating Online Reviews based on Credibility

Ehsan Abedin, The University of Melbourne
Antonette Mendoza, The University of Melbourne
Shanika Karunasekera, The University of Melbourne

Detecting Violent Crime with Gang Social Media Postings

Sherry L. Fowler, North Carolina State University
Antonis Stylianou, University of North Carolina at Charlotte
Reza Mousavi, University of Virginia
Shannon Reid, University of North Carolina at Charlotte
Dongsong Zhang, University of North Carolina at Charlotte

Does Help Help? An Empirical Analysis of Social Desirability Bias in Ratings

Jinyang Zheng, Purdue University
Yong Tan, University of Washington
Guopeng Yin, Harvard Medical Institutions (CRICO)
Jianing Ding, Purdue University

Does Length Impact Engagement? Length Limits of Posts and Microblogging Behavior

Shuting (Ada) Wang, Baruch College
Brad Greenwood, George Mason University

Economics of Social TV and False News: Social TV Effect on News Show Viewership and its Interaction with False News

Seyoung Seol, Indiana University
Jorge Mejia, Indiana University
Alan Dennis, Indiana University

Effects of Peer Penalty on Online Community Participation

Xiaoli Yang, Boston University

Enterprise Social Bots as Perception-Benefactors of Social Network Affordances

Christian Meske, Freie Universität Berlin
Ireti Amojo, Freie Universität Berlin

Getting to the Heart of Groups – Analyzing Social Support and Sentiment in Online Peer Groups

Patrick Beduè, University of Ulm
Maximilian Förster, University of Ulm
Mathias Klier, University of Ulm
Kilian Zepf, University of Ulm

How does Content and Sentiment Coherence Influence Online Discussion?

Zihan (Alexis) CHEN, The Hong Kong Polytechnic University
Yue (Katherine) Feng, Hong Kong Polytechnic University

Online Media Causes Biased Stock Investment: Evidence from a Regression-Discontinuity Design

Jiali ZHOU, Hong Kong University of Science and Technology
Ka Chung Ng, The Hong Kong University of Science and Technology

People You May Know: Friend Recommendation, Network Formation, and Online Community Participation

Lin Wang, Peking University
Chong (Alex) Wang, Peking University Guanghua School of Management
Sean Xin Xu, Tsinghua University
Fan Guo, Beijing Kuaishou Technology Co., Ltd.
Manzhou Li, Peking University

Semantic and Network Evolution in Crowdsourced Idea Refinement

Vincent Z.W. Mack, Singapore Management University
Qian Tang, Singapore Management University

The Effective Use of Social Media Networks for Collaborative Learning in Higher Education

Lakmali Herath Jayarathna, Queensland University of Technology
Rebekah Eden, Queensland University of Technology
Erwin Fielt, Queensland University of Technology
Alireza Nili, Queensland University of Technology

The Guide to Content Moderation: Introducing Crowds to Mitigate the Challenges of the Human Moderator

Dena Yadin, Bar Ilan University
Inbal Yahav, Tel Aviv University
Lior Zalmanson, Tel Aviv University

Will Cooperation Help Content Creators Grow? Empirical Evidence from

Bingyi Wu, University of Texas at San Antonio
Charles Zhechao Liu, University of Texas at San Antonio
Hongyi Zhu, University of Texas at San Antonio