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Paper Type
Completed
Paper Number
1621
Description
Rapidly evolving events such as the outbreak of the coronavirus pandemic disrupt organizations across the globe. In an attempt to maintain business continuity while protecting employees’ health, many organizations allow their workforce to work from home. Employees who successfully adapt to remote work demonstrate a high digital resilience. Based on the broaden-and-build theory of positive emotions, we argue that positive sentiments towards home office reflect an individuals’ digital resilience. We collected and analyzed a data set of 518,505 tweets using text mining techniques to explore, how remote work affects the overall digital resilience of employees during the coronavirus crisis. As a result, we provide empirical evidence that the pandemic led to a significant increase in employees’ positivity towards home office, thereby reflecting a rising digital resilience. We discuss implications for organizations and governments and provide a research agenda for the IS community.
Recommended Citation
Kohn, Vanessa, "How the Coronavirus Pandemic Affects the Digital Resilience of Employees" (2020). ICIS 2020 Proceedings. 6.
https://aisel.aisnet.org/icis2020/is_workplace_fow/is_workplace_fow/6
How the Coronavirus Pandemic Affects the Digital Resilience of Employees
Rapidly evolving events such as the outbreak of the coronavirus pandemic disrupt organizations across the globe. In an attempt to maintain business continuity while protecting employees’ health, many organizations allow their workforce to work from home. Employees who successfully adapt to remote work demonstrate a high digital resilience. Based on the broaden-and-build theory of positive emotions, we argue that positive sentiments towards home office reflect an individuals’ digital resilience. We collected and analyzed a data set of 518,505 tweets using text mining techniques to explore, how remote work affects the overall digital resilience of employees during the coronavirus crisis. As a result, we provide empirical evidence that the pandemic led to a significant increase in employees’ positivity towards home office, thereby reflecting a rising digital resilience. We discuss implications for organizations and governments and provide a research agenda for the IS community.
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