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Paper Type
Completed
Paper Number
1369
Description
Businesses and researchers use crowdwork to conveniently and cost-efficiently outsource work. Some research suggests that even low payments can achieve high quality work. However, recent research and ethical considerations suggest that low payments and especially a low perceived fairness in pay may come at a price. Crowdworkers may refuse to work for an employer, put less effort in a task, or even leave the microtask crowdsourcing platform entirely. We develop a model to understand how perceived fairness in pay is formed before task execution based on justice theory. We test the model and find that promised pay and expected enjoyment have a significant positive impact on perceived fairness in pay, while work experience has a significant negative impact. Education and expected complexity have no significant impact. Perceived fairness in pay significantly increases the odds of task execution, while expected complexity decreases it.
Recommended Citation
Alpar, Paul and Osterbrink, Lars, "Antecedents and Consequences of Perceived Fairness in Pay for Crowdwork" (2020). ICIS 2020 Proceedings. 3.
https://aisel.aisnet.org/icis2020/is_workplace_fow/is_workplace_fow/3
Antecedents and Consequences of Perceived Fairness in Pay for Crowdwork
Businesses and researchers use crowdwork to conveniently and cost-efficiently outsource work. Some research suggests that even low payments can achieve high quality work. However, recent research and ethical considerations suggest that low payments and especially a low perceived fairness in pay may come at a price. Crowdworkers may refuse to work for an employer, put less effort in a task, or even leave the microtask crowdsourcing platform entirely. We develop a model to understand how perceived fairness in pay is formed before task execution based on justice theory. We test the model and find that promised pay and expected enjoyment have a significant positive impact on perceived fairness in pay, while work experience has a significant negative impact. Education and expected complexity have no significant impact. Perceived fairness in pay significantly increases the odds of task execution, while expected complexity decreases it.
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