IS Development and Project Management
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Paper Type
Complete
Paper Number
1466
Description
The previous research has shown increasing interest in understanding anticipatory emotions and their contagion, which can happen in dyads or groups as well as in other settings in organizations. The role of anticipatory emotions and their behavioral effects remain unexplored in IS projects. To address the research gap, we conducted a qualitative and longitudinal case study in order to understand what are the role and consequences of the anticipatory emotions in IS project work, and how their contagiousness emerges over time. Adopting a model of group emotional contagion as a theoretical lens provided us with an opportunity to explain the relationship between anticipatory emotions and emotional contagion, and how they influence individual- and group-level outcomes. In terms of a theoretical contribution, we provide an answer to the call for an understanding of anticipatory emotions and emotional contagion, their influence on group dynamics, and the processes and outcomes of collective emotions.
Recommended Citation
Hekkala, Riitta and Salo, Markus, "The Role of Anticipatory Emotions and their Contagiousness in an IS Project" (2020). ICIS 2020 Proceedings. 4.
https://aisel.aisnet.org/icis2020/is_development/is_development/4
The Role of Anticipatory Emotions and their Contagiousness in an IS Project
The previous research has shown increasing interest in understanding anticipatory emotions and their contagion, which can happen in dyads or groups as well as in other settings in organizations. The role of anticipatory emotions and their behavioral effects remain unexplored in IS projects. To address the research gap, we conducted a qualitative and longitudinal case study in order to understand what are the role and consequences of the anticipatory emotions in IS project work, and how their contagiousness emerges over time. Adopting a model of group emotional contagion as a theoretical lens provided us with an opportunity to explain the relationship between anticipatory emotions and emotional contagion, and how they influence individual- and group-level outcomes. In terms of a theoretical contribution, we provide an answer to the call for an understanding of anticipatory emotions and emotional contagion, their influence on group dynamics, and the processes and outcomes of collective emotions.
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