Implementation and Adoption of Digital Technologies

Track Description
The unrelenting diffusion of digital technology—such as smartphones, social media, wearable devices, IoT, and digital agents (e.g., Siri and Amazon’s Echo)—impacts almost all aspects of our society, our work, and our lives. We now live in a world deeply infused with and shaped by digital technology, yet many of our core perspectives and theories derive from a time when computers were new and alien to the world. Organizations, groups, and individuals now face many new promises, and new dilemmas, questions, and uncertainties. On the one hand, digital technologies have great potential to transform our lives and enhance the quality of our life in numerous ways. People are getting more and better information for decision-making; organizations can leverage the power of digital technology to make innovations that better serve customers and the society. The societies and nations are increasingly interconnected, and exciting cross-culture sharing is occurring. On the other hand, individuals and organizations are challenged to adapt to a world being dramatically transformed by the infiltration of digital technologies, and are subject to new kinds of digital threats and vulnerabilities. There exist many uncertainties regarding what digital technology might bring to us.

This track invites research that brings fresh theoretical, methodological, and practical insights concerning implementation, adoption and use of digital technology in the fast-changing world at individual, organizational, industry, societal, and global levels. The track welcomes papers grounded in a broad range of theories, perspectives, and methodologies and addressing real-world social problems. We welcome papers that use novel theories and use multiple and mixed methodologies including combinations of qualitative and quantitative methodologies in field and lab environments as well as simulation and modeling. This track is open to all methodologies that enhance our understanding of the implementation, adoption and use of digital technologies in various social contexts.

Track Chairs
Rob Fichman, Boston College,
Heshan Sun, University of Oklahoma,
Siva Viswanathan, University of Maryland,

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Monday, December 14th

A Rapid Assessment App for Disaster Responders: Gamified Design for Effective Use and Continuous Engagement

Puspa Sandhyaduhita, National University of Singapore

Business Practice of Social Media - Platform and Customer Service Adoption

Shujing Sun, University of Rochester
Yang Gao, University of Rochester
Huaxia Rui, University of Rochester

Consumer Privacy Concerns, Information Structure and Personalized Pricing

Lihong Cheng, University of Science and Technology of China
Xin Zhang, University of Science and Technology of China

Digitization Diffusion Along the Supply Chain

Taha Havakhor, Temple University
Tianjian Zhang, Oklahoma State University
Chenqi Zhu, University of California, Irvine

How Does Enterprise Social Media Lead to Work-Family Conflict: From a Boundary Strength Perspective

Fenfen Zhu, University of Science and Technology of China
Shaobo Wei, University of Science and Technology of China
Xiayu Chen, Hefei University of Technology
Weiling Ke, Clarkson University
Kwok Kee Wei, Singapore Institute of Management

How Much AI Do You Require? Decision Factors for Adopting AI Technology

Jonas Wanner, University of Würzburg
Kai Heinrich, Technische Universität Dresden
Christian Janiesch, University of Würzburg
Patrick Zschech, Technische Universität Dresden

Looking beneath the Surface - Concepts and Research Avenues for Big Data Analytics Adoption in IS research

Christian Dremel, Chair of Industrial Information Systems
Jochen Wulf, University of St. Gallen, Institute of Information Management
Christian Engel, University of St. Gallen
Patrick Mikalef, NTNU

Nothing but Cash? Mobile Payment Acceptance in Germany

Soeren Baersch, Fachhochschule Südwestfalen
Markus Siepermann, Technische Universität Dortmund
Richard Lackes, Technische Universität Dortmund
Valerie Wulfhorst, Fachhochschule Südwestfalen

Policy Ambiguity and Regulative Legitimacy of Technology: Legal Indeterminacy as Result of an Ambiguous Taximeter Regulation

Karin Väyrynen, University of Oulu
Arto Lanamäki, University of Vaasa

Price Personalisation Technology in Retail Stores: Examining the Role of Users’ Trust

Rabea Schrage, Heinrich Heine University
Peter Kenning, Heinrich Heine University
Daniel Guhl, Humboldt University Berlin
Sebastian Gabel, Humboldt University Berlin

Segmenting and Profiling Mobile Wallet Users in India

Deepak Chawla, International Management Institute
Himanshu Joshi, International Management Institute New Delhi

Towards a Mindful Sensemaking of Enterprise Systems Assimilation: An Organizational Perspective

Jitendra Pratap Singh Chauhan, Indian Institute of Management Raipur
Sumeet Gupta, Indian Institute of Management, Raipur

Understanding Individuals’ Perceptions Regarding Cognitive Computing Systems

Maximilian Welck, University of Augsburg
Ingrid Julia Derdak, University of Augsburg
Daniel Veit, University of Augsburg

Waste of Time and Money? Constructing an Applicability Framework for Organizational Use of Simulation Studies and Digital Twins

Marvin Auf der Landwehr, Hochschule Hannover
Maik Trott, Hochschule Hannover
Christoph von Viebahn, Hochschule Hannover