Digitization in Cities and the Public Sector
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Paper Type
Short
Paper Number
1837
Description
Since 2010, US police departments have widely adopted Body-worn cameras (BWC), most research on BWCs has focused on the impacts of BWCs on stakeholders’ perceptions and behavioral changes. Less explored, however, is the impact of BWCs upon policing routines which affect performances of police departments. To address this research gap, we identify BWCs’ affordances as its technological capabilities and examine how the affordances reconfigure routines in police organizations and how the reconfigured routines affect performances of US police departments. In practice, our study contributes to the IS academy by providing general insight on the affordances of wearable technology on organizations with the cases of BWC implementation in U.S. police departments. In theory, our study quantitatively confirms the validity of qualitative research on affordance theory, which claims that technological affordance is important in reconfiguring organizational routines that affect organizational performance.
Recommended Citation
Nguyen, Dung Tien; Ramirez, Ronald; Guzik, Keith; Tong, Tony W.; and Sesay, Abdul, "The Impact of Body-Worn Cameras on Routines and Performance in Police Organizations" (2020). ICIS 2020 Proceedings. 6.
https://aisel.aisnet.org/icis2020/digitization_in_cities/digitization_in_cities/6
The Impact of Body-Worn Cameras on Routines and Performance in Police Organizations
Since 2010, US police departments have widely adopted Body-worn cameras (BWC), most research on BWCs has focused on the impacts of BWCs on stakeholders’ perceptions and behavioral changes. Less explored, however, is the impact of BWCs upon policing routines which affect performances of police departments. To address this research gap, we identify BWCs’ affordances as its technological capabilities and examine how the affordances reconfigure routines in police organizations and how the reconfigured routines affect performances of US police departments. In practice, our study contributes to the IS academy by providing general insight on the affordances of wearable technology on organizations with the cases of BWC implementation in U.S. police departments. In theory, our study quantitatively confirms the validity of qualitative research on affordance theory, which claims that technological affordance is important in reconfiguring organizational routines that affect organizational performance.
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