Paper ID
2615
Paper Type
short
Description
In recent years, social, anthropomorphic robots with human-like extremities and developed to interact with people are increasingly applied in service firms. However, due to their physical and social presence, such robots offer great potentials for additional areas for application. As the digitization also takes place in advanced vocational education, in particular regarding online coaching, the application of robots could be beneficial by enabling both time-flexible coaching and personal interactions. Recent research on human-robot interaction already examined the application of educational robots, but rather neglected advanced vocational education. We propose a randomized control study that is aimed to examine the acceptance of robotic executive coaching and its efficacy regarding relevant coaching outcomes by comparing the developed robotic face-to-face coaching with two established coaching methods (human face-to-face and online coaching). By adopting findings from IS and coaching research, this paper offers valuable new insights for the application of social, anthropomorphic robots in vocational education.
Recommended Citation
Schneider, Katharina; Stock, Ruth; and Lichtenberg, Frank, "The Impact of Digitization on Vocational Education – Measuring the Efficacy of Social Robots in Employee Coaching" (2019). ICIS 2019 Proceedings. 25.
https://aisel.aisnet.org/icis2019/behavior_is/behavior_is/25
The Impact of Digitization on Vocational Education – Measuring the Efficacy of Social Robots in Employee Coaching
In recent years, social, anthropomorphic robots with human-like extremities and developed to interact with people are increasingly applied in service firms. However, due to their physical and social presence, such robots offer great potentials for additional areas for application. As the digitization also takes place in advanced vocational education, in particular regarding online coaching, the application of robots could be beneficial by enabling both time-flexible coaching and personal interactions. Recent research on human-robot interaction already examined the application of educational robots, but rather neglected advanced vocational education. We propose a randomized control study that is aimed to examine the acceptance of robotic executive coaching and its efficacy regarding relevant coaching outcomes by comparing the developed robotic face-to-face coaching with two established coaching methods (human face-to-face and online coaching). By adopting findings from IS and coaching research, this paper offers valuable new insights for the application of social, anthropomorphic robots in vocational education.