Recommended Citation
Lu, Lin and Xu, Pei, "Do Timely Responses from Airlines via Social Media Platforms Win Customers’ Hearts?" (2018). ICIS 2018 Proceedings. 40.
https://aisel.aisnet.org/icis2018/treos/treos/40
COinS
Dec 4th, 12:00 AM
Do Timely Responses from Airlines via Social Media Platforms Win Customers’ Hearts?