An educated workforce is critical to IT firms’ ability to innovate and compete in the market. Surprisingly, there is very little research on how education contributes to the profitability of IT firms and how educated employees contribute to a firms’ research and development activities. Using theories from human capital literature, we propose a model to measure how aggregate firm level education impacts firms’ profits in IT industries and how the relation is moderated by a firm’s R&D investments. Our results suggest that education is associated with a positive firm performance in IT industries. We also show that the interaction effects between R&D and education is positive, suggesting that IT firms which invest in highly skilled employees are in a better position to take advantage of R&D investments. This paper adds several new insights to the literature on human capital and firm performance.
Banker, Rajiv; Wattal, Sunil; Liu, Fang-Chun; and Ou, Chin-Shyh, "Value Contributed by Education in IT Firms" (2008). ICIS 2008 Proceedings. 116.