This study draws upon stakeholder theory and social network analysis to examine the diffusion of national information infrastructure (NII) among two key stakeholders—the end users (or customers) and application/ service providers. The context chosen is Singapore ONE. The study also investigates the types of mechanisms utilized by network participants for resolving their concerns with respect to NII adoption.
Nambisan, Satish and Agarwal, Ritu, "The Adoption and Use of National Information Infrastructure: A Social Network and Stakeholder Perspective" (1998). ICIS 1998 Proceedings. 30.