Abstract

Turnover is endemic in Information Systems (IS). Turnover rates for IS professionals are estimated at more than double the averages for other business professionals, and are in excess of 25% for certain positions in many regions in the United States and other countries. The turnover problem is exacerbated by the increasing demand for IS work, the rapid evolution of information technology which quickly obsoletes IS skills, and extreme shortages for certain IS skills. Thus, recruiting, developing and retaining a skilled staff is a central managerial concern in IS. But, why is turnover so high and pervasive in IS? Are there organizational solutions that can be effective in reducing turnover? These questions are the focus of this study.

Share

COinS