Abstract

Increasing globalization coupled with increasing use of communications and information technology has resulted in a relatively new phenomenon in organizations: the virtual transnational team. These are teams of people who work together toward a defined organizational mandate, but who are spread throughout the globe and whose work only sometimes brings them in face- to-face contact. These teams develop strategies, design and build products, service international clients, sell products and services, and so on. Their members remain connected through the use of advanced information and communications technologies such as e-mail, v-mail, video-conferencing, LotusNotes, and electronic meeting systems. Because of the fast pace of international business, it is critical that they execute their mandate effectively; however, because both the intensity of global competition and the technology are so new, we have little understanding of the most effective way of using information technologies to facilitate team interactions in successful transnational business. Our aim is to develop an understanding of the most effective team-technology configurations for transnational teams.

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