A theoretic model of group member decision satisfaction based on a cognitive-motivational view of information- processing in inferential contexts is presented. Unlike normative-rational theorists, we acknowledge that information-processing is biased by the decision-maker's motivations which are assumed to derive from situation- specific goals. Information processing is assumed to be more extensive when judgmental accuracy is the salient goal and less extensive when other goals (e.g., self-esteem) are relatively more salient. The model analyzes the implications of this view for the relationship between confidence and satisfaction. Research propositions are advanced.
Venkatesh, Murafi; Small, Ruth; and Southwick, Richard, "A Cognitive-Motivational Model of Group Member Decision Satisfaction" (1995). ICIS 1995 Proceedings. 27.