Business Process Redesign (BPR) and Information Architecture (IA) have been recognized as high organizational priority agenda items in the 1990s. This paper provides tile premise for integrating these two critical issues. A model depicting the relationship between IA and BPR is presented. IA design and BPR share a common focus on business processes and, when properly conducted, IA design should produce a stable information architecture capable of supporting existing as well as improved business processes. Furthermore, selected IA methods and techniques are recommended for possible application in BPR. Future research is suggested concerning the need to validate this BPR and IA relationship and test the appropriateness of applying IA methodologies to BPR.
Teng, James T. C.; Kettinger, William J.; and Guha, Subashish, "BUSINESS PROCESS REDESIGN AND INFORMATION ARCHITECTURE: ESTABLISHING THE MISSING LINKS" (1992). ICIS 1992 Proceedings. 50.