In this paper, we present an educational intervention carried out in one of the object organizations of our research project.1 This type of education provides users with knowledge and qualifications which can compensate defects in the IS. The method focuses on organizational communication and coordination. Five phases of intervention are described: interviews, group discussions, lectures, simulation, and personal guidance. We evaluate the method by discussing the results and effects of the intervention.
Eriksson, Inger; Kalmi, Rlitta; and Nurminen, Markku I., "A METHOD FOR SUPPORTING USERS'COMPREHENSIVE LEARNING" (1987). ICIS 1987 Proceedings. 41.