This paper addresses the concern for improving DSS design and implementation in the areas of problem framing and problem formulation. It relates key principles of DSS development that are based on a cognitive information processing framework with the tasks that are part of a problem formulation process. Furthermore, the paper shows how the components of a DSS can be related to elements of the combined information processing and problem formulation process frameworks.
Iyer, Raja K. and Adams, Carl R., "KEY FEATURES FOR PROBLEM FRAMNG DECISION SUPPORT" (1987). ICIS 1987 Proceedings. 22.