With the constant development and evolution of “Internet+” strategic thinking, the electronic commerce enterprises have obtained the unprecedented growth, but also faced with great survival pressure and challenges. This research is based on the review and combing the historical development of capability maturity and in the light of the characteristics of e-commerce enterprises building a capability maturity model which contains five levels: the initial level, the repeatable level, the standard level, the managed level and the optimal level and five dimensions: strategy, organization, process, personnel and technical support. The capability maturity initial model of e-commerce enterprises establishes basic demand are obtained earnings, controlling risk and optimizing resources and with different stages of target the capabilities the electronic commerce enterprises should owned, at last this model generalizes a clear direction and standard for the e-commerce enterprises management.
Peng, Lifang; Feng, WeiXi; Li, Chao; and Han, Shuihua, "Research Of E-Commerce Enterprises Capability Maturity Theory And Initial Model Construction" (2015). ICEB 2015 Proceedings. 24.