Employee-related Critical Success Factors for Utilization of Digitally-Enabled Supply Chain Management

Authors

Xuan Yang, Department of Information Systems, College of Business, City University of Hong Kong, Hong Kong, ChinaFollow
Robert M. Davison, Department of Information Systems, College of Business, City University of Hong Kong, Hong Kong, ChinaFollow
Xuepan Zhong, University of Science and Technology of China and City University of Hong Kong Joint Advantaged Research Center, SuZhou, ChinaFollow
Qian Huang, Department of Information Systems, College of Business, City University of Hong Kong, Hong Kong, China.Follow

Document Type

Article

Abstract

IT embeddedness has created considerable opportunities for organizations to effectively manage and streamline their supply chain. User involvement acts as an important role in the current e-service era for supply chain management. In this article, we aim to explain the impact of leadership style and knowledge-centred processes on utilization of Digitally-Enabled SCM applications and generated value for employees. We will then discuss potential contributions and implications, and also indicate future research directions. This study is conducted from the employees’ perspective, and it will deepen a foundation for Digitally-Enabled SCM practices and learning, knowledge sharing in knowledge-centred processes as well as leadership style.

Recommended Citation

Yang, Xuan; Davison, Robert M.; Zhong, Xuepan; and Huang, Qian, "Employee-related Critical Success Factors for Utilization of Digitally-Enabled Supply Chain Management" (2010). ICEB 2010 Proceedings (Shanghai, China). 9.
https://aisel.aisnet.org/iceb2010/9