Document Type

Work in Progress


The article proposes a more productive way and approach for an e-learning research methodology. The e-learning tools: the computer and the Internet are serious obstacles for sense making in the student’s behaviour context. Their use defines in a way the user’s behaviour. This article underlines the advantages of qualitative methods for this kind of research and vote for an ethnographic method. Our suggestion has many assets in order to understand and consider interactions. Communication processes tend to have a strong influence on learning behaviour and are almost neglected during quantitative methodology. Accurate and corrective feedback is essential for establishing and performing elearning techniques. Our suggestions are highlighted by lessons learnt from Montpellier Business school experience.