The objective of this research is to investigate the managerial competences for Electronic Commerce professional managers. Three research approaches have been adopted here: Focus Group, Fuzzy Delphi Method. The results indicated that professional skills and leadership competence are more important than other competences such as administrative skills and motivation. Comparing the competences of traditional managers and EC managers shows that the main difference is the emphasis on EC managers’ professional skills.
Wu, Chihhung; Fang, Wenchang; and Wang, Gaoliang, "A Study of Competences and Indicators for Electronic Commerce Professional Managers" (2004). ICEB 2004 Proceedings (Beijing, China). 111.