Works in Progress
Cost and Benefit Analysis for E-Service Applications, Jie Lu and Guangquan Zhang
Planning and Decision-Making Process of a Strategic IT Investment: A Case of a Web Content Management System in a Financial Organization, Petri Hallikainen, Hilkka Merisalo-Rantanen, and Kari Nurmimäki
The Invisible Borders in Internet Transactions: An Empirical Study of eBay's Auction System, Ruth L. Wang, Chien-Hua Li, and Mike Lee
The Role of the Relational Database Model in E-Business, Terrence D. Quinn
Why are Self-Service Customers Loyal? -- A Relational Benefits Perspective, HsiuJu Rebecca Yen
Why People Forward Emails to Others?, Tom M. Y. Lin and Heng-Hui Wu